BENTON HARBOR AREA SCHOOLS
BASIC
MAINTENANCE REQUEST
FOR PROPOSAL
Section 1:
Overview and Instructions
1.1 General
The purpose
of this bid document is to invite bidders to submit bids for Benton Harbor Area
Schools' (the district) basic maintenance of internal connections. If further information is desired before
submitting proposals, please contact or direct inquires to: John Schneider,
Director of Technology, Information Technology, Benton Harbor Area Schools, 750
E Britain Ave, Benton Harbor, MI 49022, Tel: 269-605-1115, E-mail: John.Schneider@bhas.org.
Before
submitting a proposal, the bidder is to be thoroughly familiar with all the
documents comprising the bid document, as it is conclusively understood that
all bids are based upon full compliance with the various provisions in said
documents. Should the bidder find
discrepancies in, or omissions from the specifications, instructions and bid
proposal forms, or should bidder be in doubt as to the meaning, bidder should
notify at once Mr. John Schneider who will send written instructions to all
appropriate bidders. The owner shall not
be responsible for any oral instructions.
The owner shall not be responsible for any cost or expense the bidder
incurs during the preparation of this bid.
1.2 Proposal
Due Date
Benton
Harbor Area Schools will receive proposals for this project until 11:00 a.m.
EST, on the eighth (8th) day of December 2009 at the Business
Office. Sealed bids plainly marked on
the outside “BID FOR BASIC MAINTENANCE” shall be delivered to
The bidder
shall utilize Bid Forms, or exact facsimiles, as supplied in the bid
document. One set of documents will be
available to each bidder. Two complete
sets are to be returned, properly signed and executed.
1.3 Universal
Service Administrative Company
Implementation
and completion of this project is contingent upon the district receiving
approved funding from the Universal Service Administrative Company. The project may be revised or terminated if
the funds from the USF discount program are not approved or do not meet the
expectations of the Benton Harbor Area Schools.
If the application is approved for the USF discount program, the
successful bidder will be required to participate. It is the bidder's responsibility to
understand and comply with all rules and procedures required by the Schools and
Libraries Division and the Universal Service Administrative Company. All contracts awarded based upon this RFP
will be subject to approval of the project by the Schools and Libraries
Division, and must contain a clause stating so.
1.4 Errors and Omissions
It shall be
the responsibility of the bidder to be knowledgeable of this RFP document
before submission of the bid. The bidder
will assume all responsibility for any errors or omissions in the bid. The successful bidder shall comply with all
federal, state, and local laws, permits, regulations, codes, and
ordinances.
1.5 Independent
Contractors
Successful
bidder agrees that they are an Independent Contractor and not an Officer, Agent
or
Employee of
the Benton Harbor Area Schools while performing any portion of this Basic
Maintenance Project.
1.6 Delivery
Schedule of Supplies and Materials
Delivery of
all specified materials and supplies must be completed Sixty Days (60) after
issuance and receipt of authorized purchase order, unless otherwise agreed to
by both parties.
1.7 Guarantees and Manufacturer’s Certification (Attachment "A”)
Each bidder
shall submit a letter on company letterhead, signed by an officer of the
company, outlining the guarantee he proposes to furnish. The bidder shall also submit, as part of
their proposal, an outline for service and support of any and all items bid,
including but not limited to; warranty period, on-site service during any warranty
period, promptness of response to problems and breakdowns, and installation
timeline. The bidder shall further
guarantee that all materials be of superior quality and free of defects in
workmanship, construction and raw materials.
1.8
Payment
Schedule
Payment will be made in accordance with established
practices of the Benton Harbor Area Schools, and in compliance with the
guidelines of the Schools and Libraries Division and the rules governing the
Universal Service Administrative Company.
The successful bidder shall submit to the Benton Harbor Area Schools the
non-discount portion (10% estimate) of each invoice. Payment of the district’s portion will be
made within 30 days of receipt of invoice.
The successful bidder shall also bill the Universal Service
Administrative Company Fund Administrator directly for the school district’s
discount portion (90% estimate) in accordance with the Universal Service
Provisions of the Federal Telecommunications Act of 1996.
Effective
November 1, 2004, USAC will follow new collections and disbursement policies
when it implements a new rule, found at 47 C.F.R. §1.1910 and commonly referred
to as the “red light rule.” Under the
Red Light Rule, USAC will not disburse any Federal benefits to an entity that
shares the same taxpayer identification number (TIN) as an entity that has
delinquent debt owed to the Commission or its reporting components until such
debt is paid, formally appealed, or until other arrangements, satisfactory to
the FCC, are made for payment. For Red
Light Rule purposes, “entity” includes contributors, beneficiaries, or other
organizations or individuals who are delinquent to the USF. For additional information regarding the Red
Light order, please refer to the public
notice on the FCC’s website.
1.9 Other Provisions
Any ensuing
contracts shall coincide with e-rate funding cycles, i.e., July 1 through June
30 of the applicable calendar year(s).
Attachment
B., “Insurance Requirements” is incorporated herein by reference and made a
part of this request, and any ensuing contracts.
Attachment
C., “Additional Requirements” is incorporated herein by reference and made a
part of this request, and any ensuing contracts.
Attachment
D., “Bidder Qualifications Form” is incorporated herein by reference and made a
part of this request, and any ensuing contracts.
It is a specific condition of this request that bidder shall
not use or allow to be used any aspect of this request for publicity or
advertisement purposes. Bidder may
request a waiver of the foregoing but shall not deviate there from unless so
authorized in writing by the Benton Harbor Area Schools.
The appearance of any statement on any material or data
submitted hereunder will not establish a confidential relationship between
bidder and the Benton Harbor Area Schools unless a specific written agreement
to this effect is negotiated prior to the submission of the data.
1.10
The Benton
Harbor Area Schools reserves the right to reject any or all proposals and bids,
including that of the lowest bidder; or to accept bids either in whole or in
part; to award contracts by individual items or by lump sum total; or to waive
any informalities, defects or omissions in any bid, should it be deemed to be
in the best interests of the Benton Harbor Area Schools to do so. Any bid submitted will be firm for ninety
(90) days from the bid opening date.
1.11 Equal Employment Opportunity/Anti-Discrimination
Bidders certify by signing this bid that they will comply
with Title VI of the Civil Right Act of 1964 (P.L. 88-352). In accordance with Title VI of that Act, no
person in the
1.12
BID REQUIREMENTS FOR
NON-INSTRUCTIONAL FACILITIES
Bidders must quote instructional facilities (i.e. school
buildings with students) separate from non-instructional facilities (i.e.
buildings with no students) for each portion of the service bid on. There must
be a total annual fee indicated for instructional facilities and then a
separate line item for total annual fee for non-instructional facilities.
BHAS has a
large installed base of Cisco Systems network equipment and has standardized on
Cisco equipment. All wireless, firewall
and router equipment provided shall be from Cisco Systems.
All
equipment provided shall be new and of the latest model available.
All
equipment provided shall be genuine Cisco product sourced only from approved
Cisco distributors. Third-party and
clone products will not be accepted.
Vendor will be required to show proof of purchase for all products from
a Cisco authorized distributor.
Vendor
shall have, at a minimum, a Cisco Premier Partner authorization. All engineers working on this project must
have Cisco CCNP or CCDP certifications and must have three (3) or more years of
field experience.
Network
electronics contractor shall be a WLAN Specialized Partner with Cisco
Systems. Provide proof of your
authorization level and copies of all engineer certification certificates in
your bid response.
Network electronics
contractor shall have a minimum of five (5) years of experience installing
network of similar size and complexity.
Network
electronics contractor shall maintain a fully staffed office within 120 miles
of the Benton Harbor Area Schools. All
engineering staff assigned to this project must be permanently based in the local
office.
The Vendor
will be responsible to furnish, set in place, and install all equipment, unless
otherwise noted. The installation
process includes, but is not limited to the following:
Receive all equipment on behalf of
the District.
Provide inventory receipt of all
equipment to Owner.
Store all equipment until the
equipment is installed according to specifications.
Transport devices and all components
to designated locations.
Cable, configure and label all
components using the Schools and Libraries Program guidelines.
Demonstrate successful installation.
Maintain inventory and status
documents and discard all trash packaging at locations designated by the
district.
A wireless
network based on IEEE 802.11a/b/g WLAN technology is installed to provide
complete WLAN coverage of selected buildings.
WLAN
hardware is Cisco Aironet 1200 Series Access Points supporting IEEE 802.11
a/b/g. At this time only 802.11 b/g is
implemented.
Access
Points are to be connected to switch ports providing power over Ethernet.
Refer to
the provided table for AP model and antenna model for each building.
Network
electronics contractor has performed a detailed site survey prior to the
installation of wireless equipment. This
site survey was used to determine the RF propagation characteristics of the
completed building and to determine the exact access point location and antenna
types required for coverage. Owner has
the site survey results.
Wireless
laptop workstations are utilized throughout the building and seamless roaming is
supported.
Coverage is
defined as a minimum signal strength reading of 30% and a minimum quality
reading of 80%.
To increase
WLAN security, tuned RF cell sizes, selected antenna types and oriented
antennas were done to minimize exterior WLAN coverage.
Current access
point locations meet all requirements of the Owner. The data-cabling contractor provided a data
drop at the locations above the ceiling tile.
This drop was provided with a 30-foot maintenance loop of additional
cable to allow for relocation of the drop as required.
The bidder
is responsible for relocating access point cable drops as required to provide
required coverage.
Antenna
type for each access point has selected by the network electronics contractor
to optimize WLAN coverage.
Antennas are
patch or omni-directional and are diversity antennas to minimize multi-path
problems.
Antennas
provide a minimum gain of 5 dBi.
Coordinate
assignment of any new IP addresses to access points with
Access
points support multiple wireless VLANs.
Each VLAN has separate authentication requirements and access
privileges.
The Management
VLAN is available only from the Ethernet port of the access point and
provides access to AP management functions.
The Owner
VLAN is used for all school owned equipment and requires 802.1x
authentication and provide dynamic WEP key using an EAP method. Coordinate with Owner on the maintenance of
access rights for this VLAN.
The Voice
Wireless VLAN is used for VoIP traffic and will require 802.1x
authentication and static
128-bit WEP
keys.
The Public
Access Wireless VLAN will be available to allow guests to the building to
access the Internet and will be an open network. This VLAN will be limited to basic web access
via firewall ACLs.
An established
and documented standard for ESSID/SSID and security settings are used by the
district. A single ESSID/SSID per VLAN is
functional for all access points installed within the district.
All access
points use the RADIUS server to authenticate management access to the device,
with a fail over authentication to a
local username and password included in the device configuration.
Access
points require 802.1x authentication for each VLAN designated to require such
authentication.
Access
points provide per session 128-bit RC4 WEP keys dynamically assigned by the
Authentication Server using an EAP method for each VLAN designated to require
WEP keys.
Access
points and bridges have been installed to discourage theft or vandalism. All fire codes and plenum ratings must continue
to be observed during equipment relocation(s)/modification(s).
Contractor
will provide all labor required for maintaining electronics, antennas, and
cabling. Contractor shall clean up all
packaging and installation debris.
A unique
hostname to each access point has been assigned in the format:
(DEVICE TYPE) (MODEL)(802.11 TYPE)-
(BUILDING)-(CLOSET ID)-(SEQUENCE NUMBER)
(DEVICE TYPE) = AP for Access Point;
BR for Bridge, WGB for
(MODEL) = Cisco model number
(802.11 TYPE) – A for 802.11a, B for
802,11b, G for 802.11g
(BUILDING) = NHS for New High School
(CLOSET ID) is provided on the network
diagrams for each wiring closet box.
(SEQUENCE NUMBER) starts at 01 for
the first AP wired to a closet and increments for each additional AP wired to a
closet
For example
hostnames for AP in the MDF are:
AP Hostname
1st 1200 with G radio in MDF AP1200G-NHS-M-01
2nd 1200 with A & G radio in MDF AP1200AG-NHS-M-02
1st 1200 with A & G radio in IDF
A AP1200AG-NHS-A-01
2nd1200 with G radio in IDF A AP1200G-NHS-A-02
Apply
machine printed labels as needed to each access point providing the following
information:
Access point host name
Access point IP address
Access point channel number
For each
access point or bridge perform the following maintenance tasks as needed:
Upgrade IOS to the current release
Assign management IP address
Assign device name
Create RADIUS management
authentication usernames and passwords and remove all existing default accounts
and passwords.
Assign non-default SNMP community
strings and remove existing SNMP community strings
Assign 802.11b/g radio channel
Enable 802.1q Trunking and setup
required VLANs
Disable broadcast of ESSID/SSID on
non-public VLANs
Configure and enable 128-bit WEP via
EAP to RADIUS server with NDS for authentication
Clearly label equipment with device
name, IP address, and 802.11b/g channel number
Securely mount equipment in a safe
location
Install and aim external antennas as
required
Install lightning protection and
ground for all external antennas
Patch into inline power switch
utilizing available cable management
The
Installation Contractor performed an as-built site survey after the
installation of access points was completed to establish that all required
areas were covered, and has provided survey results in the form of a floor plan
of the building with the signal strength and quality measurements recorded on
the floor plan at the site of the measurements.
The
Installation Contractor provided a documentation binder with the following
information for all WLAN equipment. The
selected bidder will maintain this information in printed form and on a CD-ROM
in TXT, PDF, DXF or Excel formats.
All
installed access points sorted by wiring closet, with the following information
for each access point:
Host name
Model
Radio type
Assigned channel number
IP address and mask
Default gateway
Serial number
IOS version
Record for
all devices the following information:
Local user names and passwords
ESSID/SSID settings
WEP/EAP settings
SNMP community strings
Copies of the configuration files
Maintain
any changes to the final as-built WLAN map created in a CAD system showing:
Location of all WLAN equipment (Access Points and Bridges)
New cable drops installed for WLAN equipment
Indicate wiring closet serving each AP or Bridge
Device name of equipment
IP address of equipment
Assigned 802.11b/g channel number
The
selected bidder will provide four hours of on-site training for up to two staff
members. Training will cover client
configuration, WEP/EAP, ESSID/SSID settings, and general troubleshooting.
Demonstrate
configuring workstations for access to the Public Access Wireless VLAN.
Section 3: SERVER INFRASTRUCUTRE
The owner
has a virtual server infrastructure based on HP DL580 servers and VMWARE ESX
Server software. The majority of BHAS
existing file servers are migrated to this virtual environment and where
possible their function consolidated. As
part of this migration servers will be upgraded to the latest versions of
Novell OES.
BHAS has
standardized on HP server hardware. All
server equipment provided for the Owner shall be from Hewlett Packard.
All
equipment provided for maintenance and repairs shall be new and match (or be
newer than) the Owner’s current model, unless otherwise agreed to by both
parties.
This is a
complex environment that requires advanced knowledge of the hardware and
software involved. Engineers working on
this project must have appropriate certifications for the work they are
performing.
Provide
proof of your authorization level and copies of all engineer certification
certificates in your bid response.
AIS
(Accredited Integration Specialist) for HP Proliant servers
APS (Advanced Platform Specialist) for MSA series SANs
MCSE
(Microsoft Certified Systems Engineer) for Windows 2003 Server
CNE
(Certified Novell Engineer) for Netware 6.x
CLP
(Certified Linux Professional)
CCNA (Cisco
Certified Network Administrator)
CCNP (Cisco
Certified Network Professional)
VCP (VMware
Certified Professional)
Vendor shall have a
minimum of three (3) years of experience installing SAN based systems and
virtualized servers.
Network
electronics contractor shall maintain a fully staffed office within 120 miles
of the Benton Harbor Area Schools. All
engineering staff assigned to this project must be permanently based in the
local office.
Whenever
equipment is needed, the Vendor will be responsible to furnish, set in place,
and install all equipment, unless otherwise noted. The installation process includes, but is not
limited to the following:
Receive all equipment on behalf of
the District.
Provide inventory receipt of all
equipment to Owner.
Store all equipment until the
equipment is installed according to specifications.
Transport devices and all components
to designated locations.
Cable, configure and label all
components using the Schools and Libraries Program guidelines.
Demonstrate successful installation.
Maintain inventory and status
documents and discard all trash packaging at locations designated by the
district.
After the
installation process listed above is complete and verified by Owner, the vendor
will provide check off procedures of the installation process for each site and
a detailed inventory of all equipment installed at each site.
The main
server infrastructure is based on a pair of HL DL580 servers equipped with quad
dual-core processors and 32 gigabyte of RAM memory. The server includes mirrored 72 GB hard
drives for server operating system.
Remote management is supported using ILO cards.
A MSA1500
SAN with active/active controllers and two MSA30 drive bays provide network
storage. A total of fourteen 300 GB U320
SCSI drives are currently installed.
Drives are distributed evenly between MSA30 enclosures to optimize SCSI
transfer speeds. Drives are organized
into 600 GB of RAID0+1 storage for high performance I/O and into 2,600 GB of
RAID5 storage for general server I/O.
Each DL580
server is dual fiber channel attached to the MSA1500.
A HP DL380 hosts
the management components of the virtual server infrastructure and is fiber
channel connected to the MSA1500. All
fiber channel connections operate at a minimum speed of 2 Gbps.
The server
environment is based in VMWARE Infrastructure 3,
The DL380
server runs Windows 2003 server, Microsoft SQL2005 and Virtual Center
Management tools. This server also runs
HP InsightManager and monitors all HP hardware health.
Section 4:
Basic Maintenance
Benton
Harbor Area Schools is seeking bids for basic maintenance of internal
connections on a district-wide basis as follows:
4.1.1
Network Components
112 Cisco AIR-AP1242AG-A-K9 Access Point
75 Cisco
AIR-PWRNINJ3= Power Injector
16 Cisco
AIR-ANT3213 Omni
59 Cisco
AIR-ANT2012 Patch
Three foot CAT 6
patch cords for wireless components
Maintenance for wireless components
Novell
Network Operating System (NetWare, ZENworks, BorderManager)
Novell GroupWise/NetMail
Novell ZENworks Patch Management
4.1.2
Network Maintenance and Technical Support
Basic network maintenance and
support - including routers, switches, CSU/DSUs and Compaq servers, HP Servers
Cisco SmartNet Maintenance
1 On-site 24X7X24 hour support for Cisco
WS-C4507R
1 On-site 24X7X4 hour support for Cisco
7206VXR router
21 On-site 24X7X4 hour support for Cisco
3620 router
1 On-site 24X7X4 hour support for Cisco
2691 router
1 On-site 24X7X4 hour support for Cisco
2912MF switch
112 On-site 8X5 NBD for Cisco
AIR-AP1242AG-A-K9
36 On-site 8X5 NBD for Cisco
WS-3560G-24PS-S
2 On-site 8X5 NBD for Cisco
WS-C3750G-12S-E
7 On-site 8X5 NBD for Cisco
WS-C3750G-24PS-S
7 On-site 8X5 NBD support for Cisco
CE-507 cache engine
4 On-site 8X5 NBD support for Cisco
CE-510 cache engine
1 On-site 8X5 NBD support for Cisco
PIX-515-R-DMS-BUN firewall
Adtran
basic maintenance
2 On-site 24X7X4 hour support for Adtran
MX2820 chassis
4.1.3
Wire and Cable Maintenance
Wire and cable maintenance agreement to provide local
premise telecommunications/data wire and cabling service, including adds,
drops, moves and trouble calls.
4.1.4
Telephone System Maintenance
Telephone system maintenance agreement and technical support
on District owned telephone systems to include repair, programming and trouble
calls.
Tadiran Coral IPx 500 PBX Telephone
System
168 Analog (SLT) Ports
792
Digital
Ports
152 Direct
Trunk Ports
405 UGW Ports
120 T1/PRI
Interface
4 CSU
1 24
Port Voice Mail System
1 Call
Accounting System
204 Digital
Telephones (Flex Set 280s)
436 Digital Telephones (Flex Set 120)
4.1.5
Virtual Server VMWARE ESX Server Software
VMWare Infrastructure 3
VMWare Infrastructure 3 Enterprise Bundle Annual (1 year)
Support Contract
4 VMWare
VI Enterprise Gold Support for 2 Processors (VI-ENT-SSS-C)
1 VMWare Virtual Server Management Server
Gold Support (VI-VCMS-G-SLS-C)
1 VMWare
P2V Assistant 2 Starter Ed. Gold Support (P2V2-STR-G-SSS)
Basic Maintenance Bid Form
5.1 BIDDER
INFORMATION
Total Bid Cost for Network Components, Network Maintenance and Technical
Support:
$___________________________________
Total Bid Cost for Wire and Cable Maintenance:
$___________________________________
Total Bid Cost for Telephone System Maintenance:
$___________________________________
Company Name: ___________________________________________________________
Address: ___________________________________________________________
___________________________________________________________
___________________________________________________________
Contact
Name: ___________________________________________________________
Phone: ___________________________________________________________
Fax: ___________________________________________________________
E-Mail
Address: ___________________________________________________________
Authorized
Signature: ___________________________________________________________
Title: ___________________________________________________________
Date: ___________________________________________________________
Note: Cost sheets (pages 13 through 22) must be
attached to bid form
5.3 NETWORK MAINTENANCE AND TECHNICAL SUPPORT
|
Description/Item |
Unit Cost |
Total Cost |
|
Basic
network maintenance and technical support – including routers, switches,
CSU/DSUs and Compaq Servers |
|
|
|
100
Service Hours |
|
|
|
200
Service Hours |
|
|
|
300
Service Hours |
|
|
|
Travel
Cost Per Call |
|
|
|
Annual
Service Contract |
|
|
|
Cisco
SmartNet Maintenance |
|
|
|
|
Qty. |
Description/Item |
Unit Cost |
Total Cost |
|
1 |
On-site
24X7X4 Hour Support for Cisco WS-C4507R |
|
|
|
1 |
On-site
24X7X4 Hour Support for Cisco 7206VXR Router |
|
|
|
21 |
On-site
24X7X4 Hour Support for Cisco 3620 Router |
|
|
|
1 |
On-site
24X7X4 Hour Support for Cisco 2691 Router |
|
|
|
1 |
On-site
24X7X4 Hour Support for Cisco 2912MF Switch |
|
|
|
112 |
On-site 8X5 NBD for Cisco
AIR-AP1242AG-A-K9 |
|
|
|
36 |
On-site
8X5 NBD for Cisco WS-3560G-24PS-S |
|
|
|
2 |
On-site
8X5 NBD for Cisco WS-3750G-12S-E |
|
|
|
7 |
On-site
8X5 NBD for Cisco WS-C3750G-24PS-S |
|
|
|
7 |
On-site
8X5 NBD Support for Cisco CE-507 Cache Engine |
|
|
|
4 |
On-site
8X5 NBD Support for Cisco CE-510 Cache Engine |
|
|
|
1 |
On-site
8X5 NBD Support for Cisco PIX-515E Firewall |
|
|
|
|
TOTAL |
|
|
|
Basic
Maintenance |
|
|
|
|
Qty. |
Description/Item |
Unit Cost |
Total Cost |
|
2 |
On-site
24X7X4 Hour Support for Adtran MX2820 Chassis |
|
|
5.4 WIRE
AND CABLE MAINTENANCE
|
Description/Item |
Unit Cost |
|
Wire
Maintenance Agreement – cost to provide local premise telecommunications/data
wire and cabling service, including adds, drops, moves and trouble calls |
|
|
Cost Per
Hour |
|
|
Cost Per
Call |
|
|
Travel
Cost Per Call |
|
5.5 TELEPHONE
SYSTEM MAINTENANCE
Cost to provide
basic maintenance and technical support to district owned telephone systems.
|
Eligible
for E-rate |
|
|
|
|
Qty. |
Description/Item |
Unit Cost |
Total Cost |
|
136 |
Analog
(SLT) Ports |
|
|
|
672 |
Digital
Ports |
|
|
|
128 |
Direct
Trunk Ports |
|
|
|
285 |
UGW Ports
|
|
|
|
1 |
24 Port
Voice Mail System |
|
|
|
4 |
CSU |
|
|
|
120 |
T1/PRI Interface |
|
|
|
|
TOTAL |
|
|
|
Ineligible
for E-rate |
|
|
|
|
Qty. |
Description/Item |
Unit Cost |
Total Cost |
|
32 |
Analog
(SLT) Ports |
|
|
|
120 |
Digital
Ports |
|
|
|
24 |
Direct
Trunk Ports |
|
|
|
120 |
UGW Ports
|
|
|
|
1 |
Call
Accounting System |
|
|
|
|
TOTAL |
|
|
|
Ineligible
for E-rate – Digital Telephones |
|
|
|
|
Qty. |
Description/Item |
Unit Cost |
Total Cost |
|
204 |
Digital
Telephones – Flex Set 280s |
|
|
|
435 |
Digital
Telephones – Flex Set 120 |
|
|
|
|
TOTAL |
|
|
5.6
SERVER SOFTWARE
VMWARE
ESX Infrastructure 3 software for 8 processors, virtual center management,
Physical to Virtual migration tools and support and update service.

ATTACHMENT “A”
GUARANTEES AND MANUFACTURER’S CERTIFICATION
Each bidder
shall submit a letter on company letterhead, signed by the officer of the
company, outlining the guarantee he proposes to furnish. The bidder shall submit, as part of their
proposal, an outline for service and support of any and all items bid,
including but not limited to; warranty period, on-site service during any
warranty period, promptness of response to problems and breakdowns, and
installation timeline. The bidder shall
further guarantee that all materials be of superior quality and free of defects
in workmanship, construction and raw materials.
___________________________________________________________________________________
___________________________________________________________________________________
___________________________________________________________________________________
___________________________________________________________________________________
___________________________________________________________________________________
___________________________________________________________________________________
___________________________________________________________________________________
___________________________________________________________________________________
___________________________________________________________________________________
___________________________________________________________________________________
___________________________________________________________________________________
___________________________________________________________________________________
___________________________________________________________________________________
___________________________________________________________________________________
___________________________________________________________________________________
___________________________________________________________________________________
___________________________________________________________________________________
___________________________________________________________________________________
___________________________________________________________________________________
___________________________________________________________________________________
___________________________________________________________________________________
___________________________________________________________________________________
___________________________________________________________________________________
___________________________________________________________________________________
___________________________________________________________________________________
___________________________________________________________________________________
___________________________________________________________________________________
___________________________________________________________________________________
___________________________________________________________________________________
ATTACHMENT “B”
INSURANCE REQUIREMENTS
The
Contractor shall not commence work under this contract until he has obtained
the insurance required under this paragraph.
All coverages shall be with insurance companies licensed and admitted to
do business in the State of
Workers’
Compensation Insurance: The
Contractor shall procure and maintain during the life of this contract,
Workers’ Compensation Insurance including Employers’ Liability Coverage, in
accordance with all applicable statutes of the State of
Commercial General
Liability Insurance: The
Contractor shall procure and maintain during the life of this contract,
Commercial General Liability Insurance on an “Occurrence Basis” with limits of
liability not less than $1,000,000 per occurrence and/or aggregate combined
single limit, Personal Injury, Bodily Injury and Property Damage. Coverage shall include the following
extensions: (A) Contractual Liability;
(B) Products and Completed Operations; (C) Independent Contractors Coverage;
(D) Broad Form General Liability Extensions or equivalent; (E) Deletion of all
Explosion, Collapse and Underground (XCU) Exclusions, if applicable; (F) Per
contract aggregate.
Motor Vehicle
Liability: The
Contractor shall procure and maintain during the life of this contract, Motor
Vehicle Liability Insurance, including applicable No-Fault coverages, with
limits of liability of not less than $1,000,000 per occurrence combined single
limit Bodily Injury and Property Damage.
Coverage shall include all owned vehicles, all non-owned vehicles, and
all hired vehicles.
Owners Contractors
Protective Liability: The
Contractor shall procure and maintain during the life of this contract, an
Owners & Contractors Protective Liability Policy with limits of liability
not less than $1,000,000 per occurrence and/or aggregate, combined single limit
Personal Injury, Bodily Injury and Property Damage. The Benton Harbor Area Schools shall be
“Named Insured” on said coverage.
Sixty (60) days Notice of Cancellation shall apply to this policy.
Additional Insured: (Commercial General Liability and Vehicle
Liability) The following shall be Additional Insureds: The Benton Harbor Area Schools and including
all elected and appointed officials, all employees and volunteers, all boards,
commissions and/or authorities and their board members, employees, and
volunteers.
This
coverage shall be primary to the Additional Insureds, and not contributing with
any other insurance or similar protection available to the Additional Insureds,
whether other available coverage is primary, contributing or excess.
Cancellation Notice:
Worker’s Compensation Insurance, Commercial General Liability Insurance
and Motor Vehicle Liability Insurance, as described above, shall include an
endorsement stating the following:
“Sixty (60) days Advance Written Notice of Cancellation or Non-Renewal
shall be sent to:
Sheletha Bobo
Benton Harbor Area Schools
ATTACHMENT “B” - Continued
Proof of Insurance
Coverage: The Contractor shall provide the Benton Harbor
Area Schools at the time the contracts are returned for execution, Certificates
of Insurance and/or policies, acceptable to the Benton Harbor Area Schools, as
listed below:
a) Two (2) copies of Certificate of
Insurance for Workers’ Compensation Insurance;
b) Two (2) copies of Certificate of
Insurance for Commercial General Liability Insurance;
c) Two (2) copies of Certificate of
Insurance for Vehicle Liability Insurance;
d) Original Policy, or binder pending
issuance of policy for Owners Contractors Protective Liability Insurance;
e) If so requested, Certified Copies of
all policies shall be furnished.
Continuation of
Coverage: If any of the above coverages expire during
the terms of this contract, the Contractor shall deliver renewal certificates
and/or policies to Benton Harbor Area Schools at least ten (10) days prior to
the expiration date.
ATTACHMENT “C”
ADDITIONAL REQUIREMENTS
Mutual Waiver of
Subrogation – Owner/Contractor: To the extent
permitted by law, the Owner and Contractor waive all rights against each other
and any of their subcontractors, sub-subcontractors, agents and employees, and
the architect, architect’s consultants, separate contractors, if any, and any
of their subcontractors, sub-subcontractors, agents and employees for damages
caused by fire or other perils to the extent covered by property insurance
obtained pursuant to this agreement or other property insurance applicable to
the work. The policies shall provide
such waivers of subrogation by endorsement or otherwise. A waiver of subrogation shall be effective as
to a person or entity even though that person or entity would otherwise have a
duty of indemnification, contractual or otherwise, did not pay the insurance
premium directly or indirectly, and whether or not the person or entity had an
insurable interest in the property damaged.
Indemnification:
To the fullest extent permitted by law, the Contractor agrees to defend,
pay on behalf of, indemnify, and hold harmless the Benton Harbor Area Schools,
its elected and appointed officials, employees and volunteers and others
working on behalf of the Benton Harbor Area Schools against any and all claims,
demands, suits, or loss, including all costs connected therewith, and for any
damages which may be asserted, claimed, recovered against or from the Benton
Harbor Area Schools, its elected and appointed officials, employees, volunteers
or others working on behalf of the Benton Harbor Area Schools, by reason of
personal injury, including bodily injury or death and/or property damage, including
loss of use thereof, which arises out of or is in any way connected or
associated with this contract.
Service Contract –
Non-Appropriation of Funds: Benton Harbor Area
Schools (Buyer) intends to remit all Contract Payments and other payments to
Contractor for the entire Contract term ("Contract Term") if funds
are legally available. In the event
Buyer is not granted an appropriation of funds at any time during the Contract
Term for the Services subject to this Contract, or for services which are functionally
similar to the Services, and operating funds are not otherwise available to
Buyer to pay the Contract charges and other payments due and to become due
under this Contract, and there is no other legal procedure or available funds
by or with which payment can be made to Contractor, and the non-appropriation
did not result from an act or omission by Buyer, Buyer shall have the right to
terminate this Contract on the last day of the fiscal period for which
appropriations were received, without penalty or expense to Buyer, except as to
the portion of Contract charges for which funds shall have been appropriated
and budgeted. At least thirty (30)
days-prior to the end of Buyer’s fiscal year, Buyer’s chief executive officer
(or legal counsel) shall certify in writing that (a) funds have not been
appropriated for the fiscal period, (b) such non-appropriation did not result
from any act or failure to act by Buyer, and (c) Buyer has exhausted all funds
legally available for the payment of Contract charges. If Buyer terminates this Contract because of
non-appropriation of funds, Buyer may not purchase, contract, or rent during
such fiscal period, services similar to those provided by the Contractor for a
period of twelve (12) months. This
Section shall not permit Buyer to terminate this Contract in order to acquire
any other services or to allocate funds directly or indirectly to perform
essentially the application for which the Services are intended.
Equipment Lease –
Non-Appropriation of Funds: Lessee intends to
remit all Lease Payments and other payments to Lessor for the entire Lease term
("Lease Term") if funds are legally available. In the event Lessee is not granted an
appropriation of funds at any time during the Lease Term for the Equipment
subject to this Lease, or for equipment which is functionally similar to the
Equipment, and operating funds are not otherwise available to Lessee to pay the
Lease charges and other payments due and to become due under this Lease, and
there is no other legal procedure or available funds by or with which payment
can be made to Lessor, and the non-appropriation did not result from an act or
omission by Lessee, Lessee shall have the right to return the Equipment at
Lessee’s expense and terminate this Lease on the last day of the fiscal period
for which appropriations were received, without penalty or expense to Lessee,
except as to the portion of Lease Charges for which funds shall have been
ATTACHMENT “C” -
Continued
appropriated
and budgeted. At least thirty (30)
days-prior to the end of Lessee’s fiscal year, Lessee’s chief executive officer
(or legal counsel) shall certify in writing that (a) funds have not been
appropriated for the fiscal period, (b) such non-appropriation did not result
from any act or failure to act by Lessee, and
(c) Lessee
has exhausted all funds legally available for the payment of Lease
Charges. If Lessee terminates this Lease
because of non-appropriation of funds, Lessee may not purchase, lease, or rent
during such fiscal period, equipment performing functions similar to those
performed by the Equipment for a period of twelve (12) months. This Section shall not permit Lessee to
terminate this Lease in order to acquire any other Equipment or to allocate
funds directly or indirectly to perform essentially the application for which
the Equipment is intended.
ATTACHMENT “D”
BIDDER QUALIFICATIONS FORM
Bidder is required to complete this
“Bidder Qualifications Form” as a part of this bid document.
1. Number
of years in network equipment installation, maintenance and support: ______ Years
2. Number
of years in business providing
local premise telecommunications/data wire and cabling service, including adds,
drops, moves and trouble calls: ______
Years
3.
Number
of years in business providing telephone system maintenance on Coral telephone
systems:
______ Years
4. Provide
at least four (4) references (minimum of three educational) where bidder has
sold, installed, configured and provided similar network equipment, maintenance
and support:
Educational
Facilities:
1) Name of school district: _____________________________________________
Size
of district (number of students/buildings):
___________________________
Name
of contact person:
____________________________________________
Telephone: (______)
____________________
2) Name of school district: _____________________________________________
Size
of district (number of students/buildings):
___________________________
Name
of contact person: ____________________________________________
Telephone: (______)
___________________
3) Name of school district: _____________________________________________
Size
of district (number of students/buildings):
___________________________
Name
of contact person: ____________________________________________
Telephone: (______)
____________________
Non-Educational
Facilities:
1)
Name
of company or firm:
___________________________________________
Size
of company (number of employees/buildings): ________________________
Name
of contact person:
____________________________________________
Telephone: (______)
____________________
2) Name of company or firm: ___________________________________________
Size
of company (number of employees/buildings): ________________________
Name
of contact person:
____________________________________________
Telephone: (______)
____________________
ATTACHMENT
“D” - Continued
3) Name of company or firm: ___________________________________________
Size
of company (number of employees/buildings): ________________________
Name
of contact person:
____________________________________________
Telephone: (______)
____________________
5. Network
maintenance and support will be performed by CNE: Yes _______ No _______
6. Does
bidder have Cisco Premier Partner authorization: Yes _______ No _______
7. Is
bidder a WLAN Specialized Partner with Cisco Systems: Yes _______ No _______
8. Number
of technicians qualified to perform work on this project or for maintenance on
district premises wiring or telephone equipment - list number of technicians,
certifications (Novell, Cisco, Microsoft, etc.) and number of years of
experience.
___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________
9. Is
bidder’s principal place of business and fully equipped service center located
within 120 miles of Benton Harbor Area Schools?
Yes _______ No _______
10. What is the normal response time for
telephone/data wiring or telephone switch support requests (wire/cable
maintenance and telephone switch support bidders only)? __________Days/hours
11. Are there additional charges for travel
from bidder service center to district?
Yes _______ No _______ If yes, how much per call? __________
12. What is the response time for
emergencies? __________Days/hours
13. Are there additional/overtime charges for
emergencies, work completed after normal work hours or on weekends?
Yes _______ No _______ If yes, how much per hour? __________
14. Previous
experience with Benton Harbor Area Schools:
Yes _______ No _______, Years _______